SERVICES

Managed services (AMC,NMS,FMS)

AMC (Annual Maintenance Contract)
Backed by a team of highly qualified professionals, we are providing our clients cutting edge AMC Services. In this service, we provide Annual Maintenance Contracts for all computer related trouble from hardware to software. The service we provide, are broadly appreciated by our clients for our regular and reliable maintenance. For providing the service in an efficient manner, we try to stay in regular touch with our clients, so that we can provide them constant solution. Furthermore, this is highly demanded by corporate business and industrial establishments.

We at understand the Customer Query and as well as the time frame, and see to that calls are resolved at the earliest and constant updating to customer about the status of the Call. Our specialized service for our customers will see to the customer site is always UP and working fine, by even a Standby system.

Value Added Services under AMC:
  • Customer call will be attended in the shortest span of time, usually with in 4 Hrs from the time call gets logged.
  • We create ASSET ID to the entire IT Asset that is covered under this service.
  • The defective and damaged components will be repaired /replaced with original parts.
  • Preventive Maintenance of entire IT Infrastructure will be done once in every quarter.
  • Regular monthly visits will be done with the Team Lead services.
NMS (Network Management Services)
We have certified professional network cabling installers for all types of networks. Our technicians and engineers can design, install, and support your CAT3, CAT5/6, VoIP, and wireless networks to your specific requirement. With our technical expertise we take a holistic approach to your project to ensure each piece of technology and physical infrastructure work properly together.

Value Added Services under NMS:
  • Structured Cabling Installation (CAT5e, CAT6, and CAT6a).
  • Telecom, PBX, and VoIP System Installation.
  • WiFi/Wireless Network Installation.
  • WAN/LAN/WLAN Design.
  • Firewall, VPN, Server installation.
  • Vendor Management - Single Point of Contact.
  • Technology Relocation Services.
  • Create and maintaining passive and active network ports connectivity details, configurations, diagrams, layouts, TCP/IP scheme, network routes on servers.
  • Troubleshooting network faults with tools.
  • Time synchronization between various servers.
  • Network UPTIME commitment.
  • NMS reports; Analytical, Graphical, MIS.
FMS
Our Facilities Management Services involve an effective combination of people, process and tools to ensure that your IT infrastructure is always up and running. Catering to the 24x7 service demands on clients' IT infrastructure, we undertake complete responsibility of ensuring availability and performance of their IT Infrastructure as per SLAs. Our services are backed by over immense domain experience in providing products and services to various industries.

Our Facility Management services enable clients to:
  • Focus on their core business
  • Reduce total cost of operations
  • Guaranteed accessibility of systems
  • Better uptime of IT infrastructure
  • Application and tools for immediate deployment
  • Operational efficiency
Website Design & Development

WEB SOLUTIONS
A website is a combination of many technologies and disciplines such as graphic design, web programming, web based databases and more. Our highly integrated team of professionals uses the latest and most reliable technologies for making your dream website come true.

We provide complete web related services, from designing to marketing your website. We develop customized solutions, from simple websites to complex E-commerce solutions. We make it a point to deliver distinctive websites that are search engine friendly and attractive enough to retain the customer's attention.
  • Website Design & Development.
  • Web – Portals.
  • Content Management System.
  • E- Commerce Solutions.
  • Payment Gateway.
  • SEO.
  • Website – AMC.
SOFTWARE DEVELOPMENT
Custom Application Development is a software specially designed for an organization as per their requirements. Thus it produces output as you desire for your organization requirements.

Our custom application development process includes:
  • Detailed analysis of business requirements.
  • Feasibility Study.
  • Specification for Business Solution.
  • Software Design and Architecture .
  • Coding of the Software.
  • Testing the Software.
  • Deployment.
  • Maintenance & Support.
Implementation and Maintenance Server